4.9 ★ on App Store 4.9 ★
4.4 ★ on Google Play 4.4 ★
4.9 ★ on Trustpilot 4.9 ★

Trusted vet care.

Within minutes.

Join 420k+ pet parents who trust Joii — chat or video call with RCVS-registered vets, get expert advice, and check symptoms anytime. Get unlimited vet consultations for free with our insurance partners.

Tell me more about your dogs symptoms. Has he been eating and drinking normally today?
Dr Marta Chapman 3:00 PM
Type your reply
4.9 ★ on App Store 4.9 ★
4.4 ★ on Google Play 4.4 ★
4.9 ★ on Trustpilot 4.9 ★

Trusted vet care.

Spot problems early.

Join 420k+ pet parents who trust Joii — chat or video call with RCVS-registered vets, get expert advice, and check symptoms anytime. Get unlimited vet consultations for free with our insurance partners.

Join video call Dr Marta Chapman is calling you
Slide to answer
4.9 ★ on App Store 4.9 ★
4.4 ★ on Google Play 4.4 ★
4.9 ★ on Trustpilot 4.9 ★

Trusted vet care.

Wherever you are.

Join 420k+ pet parents who trust Joii — chat or video call with RCVS-registered vets, get expert advice, and check symptoms anytime. Get unlimited vet consultations for free with our insurance partners.

Analysing footage
Mobility Score 84 / 100
4.9 ★ on App Store 4.9 ★
4.4 ★ on Google Play 4.4 ★
4.9 ★ on Trustpilot 4.9 ★

Trusted vet care.

For healthier pets.

Join 420k+ pet parents who trust Joii — chat or video call with RCVS-registered vets, get expert advice, and check symptoms anytime. Get unlimited vet consultations for free with our insurance partners.

£9.49 PetShield Fleascreen Combo for Cats
Next day delivery

Nearly 70% of cases our vets see are fully resolved online.

Check Symptoms
Unlimited vet consultations for FREE with our trusted partners
Unlimited vet consultations for FREE with our trusted partners

Expertise,

here when you are.

See if your insurance is covered
Time to get an appointment
Opening hours
Preventative Advice
Access to vets
Booking a consultation
Post consultation support
Pricing transparency
Typical vet consultation £45-60
Can take days for appointments
Limited opening hours
Less frequent checkups
Phone or in-person appointments
Manual over-the-phone
Requires another appointment
Cost per appointment, out-of-ours emergency fees, vaccinations and/or monthly pet club fees.
Joii vet consultation From £0
Real time video or chat with a UK vet
Caring vets always on call (24/7)
Ongoing health insights & reminders
Mobile app, chat and call
Smart AI-powered triage, book anytime
Chat follow-ups & consult records
Completely free if insured with our partners. £28 per online consult if not insured.

Every consultation is handled by real, registered vets. You're never compromising on quality.

Every consultation is handled by real, registered vets.

Connect to a vet

Simple steps to a healthier pet.

1

Start with your question

Use our symptom checker or self-guided care to find answers and advice from the couch. There are no silly questions—just ask.

2

Connect live with a UK registered vet.

Access 24/7 out-of-hours support for immediate peace of mind wherever you are, whenever you need it.

3

Walk away with confidence

Receive your personalised Treatment Plan and seamlessly re-order vet-approved products from our curated ranges. Everything you need for complete pet health, delivered to your door.

Simple steps to a healthier pet.

Simple steps to a healthier pet.

1

Start with your question

Use our symptom checker or self-guided care to find answers and advice from the couch. There are no silly questions—just ask.

2

Connect live with a UK registered vet.

Access 24/7 out-of-hours support for immediate peace of mind wherever you are, whenever you need it.

3

Walk away with confidence

Receive your personalised Treatment Plan and seamlessly re-order vet-approved products from our curated ranges. Everything you need for complete pet health, delivered to your door.

It doesn't end with the consultation. Your vet prescribed it, we deliver it.

Your vet prescribed it, we deliver it.

Trusted treatments, delivered.

Shop our full range of vet-approved products anytime, or have one of our vets create a personalised treatment plan for your pet.

Shop full range

Join 500,000 pet parents using Joii for 24/7 peace of mind.

4.9 ★ on Trustpilot 8.5k reviews

"I have just had my first hour of chat using this and it was fabulous - had all the info I needed!"

Sam

JOII veterinary surgeon

"I can’t really find the right words to describe how wonderful it is to be able to speak to a vet and get support so easily and so quickly for a member of the family (our elderly dog Eddie).
The support and understanding we experienced was fabulous and I have already shared this with my friends. Knowing I have this support to call upon is such a relief. And I thank them for it."

Carol, James and Eddie Faulkner

JOII customer via Trustpilot

"So helpful. Our dog is very nervous so vet visits are often stressful. She was ill on and off for a few weeks with a combination of symptoms and Alison at Joii really helped get a proper care plan in place. It saved a Sunday Morning vets visit and our dog is gradually recovering, brilliant!"

Stuart

JOII customer via Trustpilot

"To find a job that offers flexibility but still allows me to use my skills and provides me with genuine professional satisfaction has been incredible. Just because I am at the end of a camera and not the other side of the consult table has not stopped me knowing I have helped so many animals and their owners."

Alison

JOII veterinary surgeon

"It honestly just makes the whole process so much easier, smoother and less stressful when Chat is super busy. Knowing I’ll have the summary rather than having to type everything up again is just such a relief."

Amy

JOII veterinary surgeon

"Absolutely fantastic – so kind, patient and supportive throughout. They explained everything clearly and gave me such peace of mind in a very stressful time. Truly wonderful service that went above and beyond."

Lisa and Tawny

JOII customer via Trustpilot

"The vets are always on call and make sure to follow up after you’ve spoken to them about pet care. They save you hundreds of pounds in emergency vet fees to ease your mind, they know what they’re talking about know what to recommend and understand the stress you’re under as an owner of a pet."

Hanna-Louise Saad

JOII customer via Trustpilot

"Jumped straight into an examination because I didn't have to do the back and forth of getting a history. The AI assistant saved me so much time."

Michelle

JOII veterinary surgeon